Payment & Refund Policy

Learn about our payment methods and refund procedures

Last Updated: March 15, 2024

Welcome to 1001SMS Payment & Refund Policy

This document outlines our payment methods, credit system, and refund procedures. We strive to maintain transparency in all financial transactions.

Payment Methods

PayPal

Fast and secure payments through PayPal

Cryptocurrency

Anonymous payments using various cryptocurrencies

Security

All transactions are processed through secure payment gateways

Pricing Structure

Credit System

Purchase credits to use for SMS verification services

Transparent Pricing

Clear cost per verification attempt with no hidden fees

Volume Discounts

Special rates available for bulk credit purchases

Credit Validity

Duration

Credits remain valid for 12 months from purchase date

Expiration

Unused credits expire after 12 months

Usage Priority

Oldest credits are used first

Refund Policy

7-Day Window

Request refunds within 7 days of purchase

Eligibility

Only unused credits are eligible for refunds

Processing Time

Refunds are processed within 3-5 business days

Automatic Refunds

Failed Verifications

Credits automatically refunded for failed verification attempts

Service Issues

Full refund if service is unavailable during your attempt

Refund Process

Request Method

Submit refund requests through your account dashboard

Documentation

Include order ID and reason for refund request

Support

Contact support for assistance with refund requests

Contact Us

For questions about payments or refunds, please contact our support team at